Operations Manager
Company: Ruth's Chris Steak House
Location: Winter Park
Posted on: June 24, 2022
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Job Description:
Description Get ready for the BEST JOB you ever had! Do you have
a passion for preparing the highest quality food that is delighting
Guests around the world? Are you interested in being part of a
world class team committed to promoting from within and preparing
you for a CAREER? If so, this is your opportunity to join the
Ruth's Chris family and join the company that defined The American
Steak House in 1965 and continues to set the standard for quality
and being a great place to work. The Restaurant Events & Operations
Manager is to support restaurant operations as needed. In support
of those operations, the individual in this role can be expected to
occasionally work floor shifts as a Restaurant Manager, conduct
facility walkthroughs and line checks, cover Restaurant Manager
shifts while other managers are on vacation, and generally support
the operations of the restaurant. Performance incentives will be
available and will be based upon achievement of revenue targets.
ESSENTIAL JOB FUNCTIONS: + Identify and negotiate
marketing/advertising/PR opportunities in local market + Develop a
sales strategy for the community, filling the sales pipeline by
prospecting, responding to in-bound leads, following-up with
previous Private Dining Guests, and other sales tactics + Present,
negotiate, and successfully sell food, beverage, location and other
special services ensuring appropriate profitability + Maintain
active memberships with meeting planner associations and attend
networking events to increase private dining and catering awareness
+ Remain fully engaged through internal maximization of table
touching, networking in bar/lounge, greeting Guests, and
interacting with regulars and dining room VIPs + Coordinate events
with the restaurant operations team to ensure proper inventories,
item availability, and staffing + Conduct Prospect Visits by
hosting in house tours for potential Guests and two event showcases
per year + Maximize private dining revenue center profitability
through responsible sales techniques and utilization of approved
menus with adherence to established program ROI. + Understand and
utilize booking software Triple Seat to track all incoming leads
and events + Communicate all event details to the local management
team, ensuring 100% clarity of details and expectations, validating
information and menu, and answering questions. + Develop and
execute local events/wine dinners as needed driving additional
sales If you have strong computer skills, excellent verbal, and
written communication skills, able to manage multiple tasks and
projects at the same time, are organized, have a high attention to
detail, have strong interpersonal skills, are passionate about
Guest delight, are able to establish and maintain strong working
relationships with internal and external stakeholders, and are able
to pass a verifiable background check, you may be a strong fit for
this role. If you have a High School Diploma or GED, have at least
1 year of outside sales experience and at least 1 year of
restaurant operations experience, restaurant, hospitality, event
planning or event marketing experience, and experience working with
booking software, you may have what we are looking for. NOTE: The
information here does not constitute a contract, express or
implied. The content of this material is not all-inclusive and is
for informational purposes only. Ruth's Hospitality Group is an
Equal Opportunity Employer.
Keywords: Ruth's Chris Steak House, Orlando , Operations Manager, Executive , Winter Park, Florida
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