Operations Manager

Company: Ruth's Chris Steak House
Location: Winter Park
Posted on: June 24, 2022

Job Description:

Description Get ready for the BEST JOB you ever had! Do you have a passion for preparing the highest quality food that is delighting Guests around the world? Are you interested in being part of a world class team committed to promoting from within and preparing you for a CAREER? If so, this is your opportunity to join the Ruth's Chris family and join the company that defined The American Steak House in 1965 and continues to set the standard for quality and being a great place to work. The Restaurant Events & Operations Manager is to support restaurant operations as needed. In support of those operations, the individual in this role can be expected to occasionally work floor shifts as a Restaurant Manager, conduct facility walkthroughs and line checks, cover Restaurant Manager shifts while other managers are on vacation, and generally support the operations of the restaurant. Performance incentives will be available and will be based upon achievement of revenue targets. ESSENTIAL JOB FUNCTIONS: + Identify and negotiate marketing/advertising/PR opportunities in local market + Develop a sales strategy for the community, filling the sales pipeline by prospecting, responding to in-bound leads, following-up with previous Private Dining Guests, and other sales tactics + Present, negotiate, and successfully sell food, beverage, location and other special services ensuring appropriate profitability + Maintain active memberships with meeting planner associations and attend networking events to increase private dining and catering awareness + Remain fully engaged through internal maximization of table touching, networking in bar/lounge, greeting Guests, and interacting with regulars and dining room VIPs + Coordinate events with the restaurant operations team to ensure proper inventories, item availability, and staffing + Conduct Prospect Visits by hosting in house tours for potential Guests and two event showcases per year + Maximize private dining revenue center profitability through responsible sales techniques and utilization of approved menus with adherence to established program ROI. + Understand and utilize booking software Triple Seat to track all incoming leads and events + Communicate all event details to the local management team, ensuring 100% clarity of details and expectations, validating information and menu, and answering questions. + Develop and execute local events/wine dinners as needed driving additional sales If you have strong computer skills, excellent verbal, and written communication skills, able to manage multiple tasks and projects at the same time, are organized, have a high attention to detail, have strong interpersonal skills, are passionate about Guest delight, are able to establish and maintain strong working relationships with internal and external stakeholders, and are able to pass a verifiable background check, you may be a strong fit for this role. If you have a High School Diploma or GED, have at least 1 year of outside sales experience and at least 1 year of restaurant operations experience, restaurant, hospitality, event planning or event marketing experience, and experience working with booking software, you may have what we are looking for. NOTE: The information here does not constitute a contract, express or implied. The content of this material is not all-inclusive and is for informational purposes only. Ruth's Hospitality Group is an Equal Opportunity Employer.

Keywords: Ruth's Chris Steak House, Orlando , Operations Manager, Executive , Winter Park, Florida