Market Development Manager

Company: Rukus Cycling Studios
Location: Winter Park
Posted on: June 24, 2022

Job Description:

Rukus Cycling Studios - Now Hiring Studio Managers, Sales Managers and Assistant Managers to help support our upcoming additional growth in Central Florida. Roles now open in both our Winter Park and Downtown Orlando locations. Please apply online or share this post with appropriate candidates!Apply here: https://gocyclenow.com/careers/
Responsibilities:- Handle group inquiries and ensure maximization of revenues and minimization of losses througheffective sales management.- Answer phones and e-mails, proactively following up with each group until contact is made. Booksgroup events, conducts follow ups with correspondence, and checks in with the group sales teamregularly.- Assist clients in making their reservation on-site, via phone, email and in person while organizing andhosting various group events which include prepping staff, managing catering orders, greeting theparty, and taking payments.- Execute booked events at the facility. Events must be completed with world class customer serviceand the highest levels of profitability, while earning permanent individual customers and new eventreferrals.- Work as a team leader with the entire staff and operate as a member of the leadership team at alltimes.- Performs Manager on Duty responsibilities at times including opening of the store.- Partners closely with Group Sales Manager on all aspects of the role.- Build/Manage a database of targeted potential and existing clients through direct mail strategies,phone calls, and existing customer relationships.- Guide tours of the facility for potential clients.- Work with clients to assess their needs and customize their event. Handle multiple events at onetime.- Entertain guests through conversation during their event.- Must have the ability to make decisions under pressure and have a sense of urgency.- Maintain good communication with management and staff for upcoming events and during events.- Ensures brand integrity in all aspects of the operation.
Qualifications:- BA/BS degree or equivalent preferred or pursuing a degree within the field.- 1 - 2 years of related work experience required.- Previous sales, administrative and/or customer service experience required.- Team-player, flexible, adaptable, personable and able to work well with others, take direction, andfulfill responsibilities under stress or pressure with minimal direct supervision.- Must be able to delegate responsibilities fairly to working staff while maintaining a leadership role inthe organization.- Strong communication and interpersonal skills, diplomatic, tactful, customer-focused with aprofessional phone manner and ability to interact professionally with staff and guests.- Excellent organizational and time management skills with proven ability to organize, prioritize andsuccessfully manage multiple and shifting priorities, projects, and deadlines in a fast-pace, highvolume environment.- Proven self-starter with strong work ethic, self-motivated, resourceful, conscientious, punctual andenergetic.- Must be able to handle conflict resolution raised by customers.- Must have strong proficiency with Microsoft Office and Outlook.- Ability to work a flexible schedule to meet the needs of the business, including evening and weekendshifts.- Effectively speak with customers both in person and over the phone with a high level ofattentiveness, courtesy and with a service oriented manner.- High energy level, comfortable performing multifaceted projects in conjunction with day-to-dayoperations.
Qualified candidates, please include your resume and apply at this link: https://gocyclenow.com/careers/

Keywords: Rukus Cycling Studios, Orlando , Market Development Manager, Executive , Winter Park, Florida