Senior Manager MCS Cardiac Thoracic Acute Shock Units & Transplant Institute
Company: AdventHealth Orlando
Location: Orlando
Posted on: January 16, 2022
Job Description:
DescriptionSenior Manager MCS Acute Shock - Transplant Institute
- AdventHealth Orlando Location Address: - 601 E. Rollins St.,
Orlando, FL 32801 Top Reasons to work at AdventHealth -Orlando
- Located on a lush tropical campus, our flagship hospital,
1,368-bed AdventHealth Orlando
- serves as the major tertiary facility for much of the
Southeast, the Caribbean and South America
- AdventHealth Orlando houses one of the largest Emergency
Departments and largest cardiac catheterization labs in the
country
- We are already one of the busiest hospitals in the nation,
providing service excellence to more than 32,000 inpatients and
125,000 outpatients each year Work Hours/Shift:
- -Full Time, Days You Will Be Responsible For: - - The Senior
Manager-MCS/Acute Shock, Advanced Practice Provider (APP) by
training, will continue to enhance, lead, and coordinate the
combined Adult Acute Shock, MCS, and ECMO Programs serving the
Acute Cardiac Shock Units, as well as the other AdventHealth
campuses that serve these programs. - Patient populations include
the care of Advanced and Chronic Heart and Lung Failure, Heart
Transplant, Lung Transplant, Mechanical Circulatory Support,
complex cardiac medical and surgical patients, and Acute Shock
including ECMO. - Collaborates with other AH leadership and has
scope in all activities in the Acute Shock Program with a focus on
orientation, in-service education, policy and competency
development, documentation, compliance to all standards of care and
participation in community outreach. The Senior Manager-MCS/Acute
will be responsible with the assessment, design/develop, implement,
and evaluate educational programs assuring all regulatory agency
requirements are met. - Duties will include driving and assisting
with the development and maintenance of orientation program,
planning, and coordinating staff in-services conducted by
professionals both within and outside the center, and serving as
the lead resource for staff. - The position will work closely in
both the acute care, out-patient and AH network with the Chief of
Cardiac Surgery, Chief Perfusionist, Advanced Practice Providers,
Physician Leaders, ACSU management team and staff nurses to
continually assess educational needs and outcomes for all nursing
levels. The Senior Manager-MCS/Acute Shock will work directly with
the AH Florida Mission Control Center to help manage the
prioritization of referrals, be able to provide clinical guidance
to outside facilities managing patients until they transfer to
Transplant facility. Responsible in maintaining records for intake
and discharge of this patient population and referral database.
Actively participate in outstanding customer service and accepts
responsibility in maintaining relationships that are equally
respectful to all. Qualifications What You Will Need: EDUCATION AND
EXPERIENCE REQUIRED:
- MS Nursing Degree or Physician Assistant EDUCATION AND
EXPERIENCE PREFERRED:
- Two (2) years of leadership experience LICENSURE, CERTIFICATION
OR REGISTRATION REQUIRED:
- Current ARNP/PA license in the state of Florida
- ACLS/BLS LICENSURE, CERTIFICATION OR REGISTRATION PREFERRED:
- Certification in a quality improvement methodology/toolset such
as Lean, Six Sigma (Green Belt or Black Belt), Change Management,
etc.
- Project management certification such as Certified Associate in
Project Management (CAPM) or Project Management Professional (PMP)
KNOWLEDGE AND SKILLS REQUIRED:
- Strong organizational skills, with the ability to focus
detailed concentrated efforts to multiple projects and re-establish
priorities as necessary. Ability to effectively respond to time
sensitive issues and meet deadlines
- Strong written and verbal skill communication skills, with the
ability to tailor message to individuals and audiences throughout
the institution
- Self-motivated, excellent communication skills, effective time
management skills, ability to facilitate a team approach with
employees
- Able to manage disputes with physicians, staff and/or patients,
and demonstrates a professional attitude and demeanor
- Demonstrates Human Resource Management competencies
- Demonstrates Financial Management competencies
- Demonstrates the ability to lead Performance Improvement
initiatives in their assigned areas
- Demonstrates the ability to Think Critically and Utilize
Technology in relation to the operations of their areas of
responsibility and delivery of patient care
- Demonstrates Leadership and Clinical Practice Knowledge -
- Demonstrates good Communication and Relationship Building
skills
- Acts as a role model for Professionalism on their areas of
responsibility
- - KNOWLEDGE AND SKILLS PREFERRED:
- Understanding of Acute Shock and management in the adult
population
- Understanding of Quality Management Systems (Lean, Six Sigma,
PDSA, etc.)
- Previous leadership experience SUPERVISORY RESPONSIBILITIES
- Responsible for the Human Resource Management needs for his/her
respective program to include, but not limited to the following:
- Selects applicant for interview and hire and assures
appropriate orientation.
- Monitors performance of the staff and takes corrective action
for improvement as appropriate.
- Evaluates supervised employees, recommends promotion of
supervised employees, and recommends bonuses and awarding of other
discretionary rewards to supervised employees.
- Suspend or invoke other discipline for work infractions,
performance deficiencies and conduct violations by exercising
supervisory authority. When necessary, collaborates with the Human
Resources Department, terminates supervised employees, where
appropriate.
- The assignment of employees to particular duties or activities
or to authorize and assign overtime to employees where
appropriate.
- Ensures adequate call schedule coverage to ensure a 24/7
coverage of the inpatient and outpatient services at all
times.
- The adjustment/resolution of complaints, concerns, and problems
of supervised employees regarding work assignments, hours of work
overtime scheduling, and other work-related matters.
- Assures diversity of staff is positively fostered in the work
environment. - Actively involves all groups in shared
decision-making where appropriate.
- Uses skill in effective conflict management and is able to
reach a common goal and resolve conflicts.
- Creates a work environment that addresses the physical and
emotional needs of the staff and one that is conducive to retention
of the staff. Job Summary: Scope of Responsibility:
- Responsible for developing and providing Leadership and
Clinical Practice Knowledge in his/her program to include, but not
limited to the following:
- Assures appropriate application of clinical knowledge in the
care of all patients.
- Plans for delivery of care to the patient and evaluates the
outcomes of care delivered in relation to clinical
effectiveness.
- Sets clear expectations in the delivery of clinical
practice.
- Ensures that the patient experience is the focus of all
services.
- Guides any staff, nursing and support staff, to find a sense of
meaning and purpose in the delivery of patient-focused care.
- Establishes and maintains a communication plan that
disseminates key messages and decisions to all involved in the care
of a patient.
- Is accessible to staff in a manner that allows for effective
and efficient operational involvement.
- Is culturally competent and assures that staff is able to
deliver culturally competent care
- Utilizes evidence-based practice as a foundation for patient
care delivery. - Fosters shared decision making based on
evidence-based practice.
- Maintains a customer-oriented leadership style. - Remembers
that patients are the reason for our business.
- Holds self and staff accountable for delivery of care and
resulting patient outcomes.
- Serve as program spokesman when necessary to include positive
interactions with regulatory bodies, managed care payers, news
media, TV, radio, and newspaper.
- Responsible for taking administrative call to be available for
consultation with physicians and clinical coordinator staff.
- Develops, establishes, and implement policies and procedures in
conjunction with the medical and professional staff that gives
direction in provision of patient cares services.
Compliance/Regulatory Responsibility:
- Ensures that his/her respective program meets the standards of
all federal and state accrediting and regulatory bodies to include,
but not limited to:
- Actively participates in surveys/audits (on-site and desktop)
from regulatory and licensing agencies.
- In collaboration with the AHTI Senior Manager of Operations and
Compliance and the Quality team and the ACSU Leadership team,
executes Corrective Action Plans created in response to
recommendations for improvement and deficiencies identified by
regulatory agencies. Operating & Capital Budget/Financial
Responsibility:
- Will work closely with AHTI, CCM, and CVI leadership to
understand the financial impact of care delivery
- Understands the broad impact of reimbursement on the delivery
of patient care services, including but not limited to Medicare,
Managed care, Medicaid, third party providers, challenges to
current health care policies, and key legislative initiatives at
the local, state, and national level.
- Assist with the final submission of the annual financial
operating budget for the program.
- Routinely reviews, analyzes, and interprets-department based
budgeting model ensuring staffing and scheduling, and resource
utilization are within budgeted targets for the unit.
- Is involved in capital budgeting; may be required to produce a
cost benefit analysis to justify requested equipment.
- Monitors and adjusts in allocating resources throughout the
program to maintain efficiency and cost effectiveness. Strategic
Planning Responsibility:
- Actively participates with strategic planning process and
execution of selected strategies at local and system level to
include, but not limited to:
- Conducts an annual review of his/her respective program, its
practices and objectives, in order to determine alignment with SBU
Business Plan and Strategic Vision. Makes recommendations in
writing to the Executive Director to the outcome of such reviews
and provide recommendations for implementation of resolutions,
which would reflect optimal program performance and
effectiveness.
- Identifies and recommends priorities to the Executive Director
of AHTI for services to be offered by the AHTI for future growth
that will benefit AHTI and AdventHealth Orlando. -
- Evaluate and assists in developing and administering a
strategic business action plan that will increase the number of
potential Acute Shock candidate referrals to the AHO; including
site visits to referring cardiologists and pulmonologists.
Performance Improvement Responsibility:
- Responsible for the Performance Improvement needs for his/her
respective program to include, but not limited to the following:
- Regularly reviews and analyzes the performance indicators for
his/her respective program (SRTR, CMS, JHACO, ELSO).
- Champion's performance improvement activities and execution of
QAPI through problem identification, assessment, data gathering,
change implementation, and evaluation of outcomes.
- Is able to participate in all aspects of patient safety but not
limited to: sentinel event monitoring and reporting, root cause
analysis, DNV (regulatory agency) requirements, incident reporting,
medication safety policies and procedures.
- Assures workplace safety for the employees and demonstrates
knowledge of regulatory requirements for workplace safety, i.e.,
CMS, OSHA, DNV, ELSO etc.
- Supports continual process improvement by sponsoring and/or
participating in the activities.
- Ensures that practice changes, as a result of performance
improvement activities, are implemented.
- Sets quality standards and initiatives for the department
through collaboration with leadership and implementation of
evidence-based practice where appropriate.
- Track and follow referrals for Acute Shock Program.
- Track program outcomes Community Relations Responsibility:
- Actively involved in ensuring Communication and Relationship
Building with internal and external stakeholders in the acute shock
process: This includes, but is not limited to:
- Utilizes active listening, feedback, inquiry, and validation in
communicating with others in relation to meeting the goals of the
unit.
- Understands the functions of a group process. Is able to
facilitate effective groups for the delivery clinical care and for
collaboration with other disciplines.
- Promotes, nurtures, and maintains interdisciplinary
relationships in order to assure patient-focused care and better
patient outcomes.
- Maintain appropriate collaborative relationship with patient,
families, staff, vendors, physicians, other disciplines, and other
contacts.
- Works collaboratively to define acceptable behaviors from
staff, physicians, and other disciplines within the organization
and adheres to these acceptable behaviors.
- Development and execution of change management strategies. This
facility is an equal opportunity employer and complies with
federal, state and local anti-discrimination laws, regulations and
ordinances.
Keywords: AdventHealth Orlando, Orlando , Senior Manager MCS Cardiac Thoracic Acute Shock Units & Transplant Institute, Executive , Orlando, Florida
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