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Event Services Manager, Full-Time, Hilton Orlando

Company: Hilton Orlando
Location: Orlando
Posted on: November 22, 2021

Job Description:

An Event Services Manager is responsible for ensuring the successful execution of banquet and catering events in the hotel's continuing effort to deliver outstanding guest service and financial profitability.

Here are some perks you can enjoy when joining our team:


-Access to your pay when you need it through DailyPay
-Career growth & development
-The Go Hilton travel discount program
-Competitive wellness benefits
-Team Member Resource Groups
-Recognition and rewards programs
-And so much more

What will I be doing?

As an Event Services Manager, you would be responsible for ensuring the successful execution of banquet and catering events in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards:


-Provide direction and supervision to departments to ensure successful execution of meetings and/or events
-Serve on-site group and catering clients and respond to questions about the event including, but not limited to, group room blocks, food and beverage, the function space, ancillary and vendor services, affiliates/exhibitors and related billing processes
-Monitor and assess service and satisfaction trends, evaluate and address issues and make improvements accordingly
-Respond to guest inquiries and special requests and resolve issues and concerns in a timely, friendly and efficient manner
-Prepare reports, correspondence and analysis related to group activity
-Lead, facilitate and participate in meetings, as needed

Keywords: Hilton Orlando, Orlando , Event Services Manager, Full-Time, Hilton Orlando, Executive , Orlando, Florida

Click here to apply!

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