Event Services Manager, Full-Time, Hilton Orlando
Company: Hilton Orlando
Location: Orlando
Posted on: November 22, 2021
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Job Description:
An Event Services Manager is responsible for ensuring the
successful execution of banquet and catering events in the hotel's
continuing effort to deliver outstanding guest service and
financial profitability.
Here are some perks you can enjoy when joining our team:
-Access to your pay when you need it through DailyPay
-Career growth & development
-The Go Hilton travel discount program
-Competitive wellness benefits
-Team Member Resource Groups
-Recognition and rewards programs
-And so much more
What will I be doing?
As an Event Services Manager, you would be responsible for ensuring
the successful execution of banquet and catering events in the
hotel's continuing effort to deliver outstanding guest service and
financial profitability. Specifically, you would be responsible for
performing the following tasks to the highest standards:
-Provide direction and supervision to departments to ensure
successful execution of meetings and/or events
-Serve on-site group and catering clients and respond to questions
about the event including, but not limited to, group room blocks,
food and beverage, the function space, ancillary and vendor
services, affiliates/exhibitors and related billing processes
-Monitor and assess service and satisfaction trends, evaluate and
address issues and make improvements accordingly
-Respond to guest inquiries and special requests and resolve issues
and concerns in a timely, friendly and efficient manner
-Prepare reports, correspondence and analysis related to group
activity
-Lead, facilitate and participate in meetings, as needed
Keywords: Hilton Orlando, Orlando , Event Services Manager, Full-Time, Hilton Orlando, Executive , Orlando, Florida
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