Product Manager (Remote)
Company: Schoox, Inc.
Posted on: November 22, 2021
Schoox is a uniquely agile learning and talent development
platform. We help businesses of all sizes shift from traditional,
compliance-based training to an approach that unlocks and
accelerates employee potential as well as business growth.
Our platform moves beyond the basics of learning management so
companies can identify the difficult-to-measure impact of their
learning and development programs on their overall business
We are looking for a Product Manager who is passionate about
building products that customers love. Product managers are
responsible for crowdsourcing, developing, and curating ideas that
will deliver value to customers. They own the organization's idea
management process and determine which ideas should be promoted
into features to push the product strategy forward.
You will work closely with the product development, UI/UX design
and customer-facing teams to make sure that the products Schoox
creates are of the highest quality standard and create the most
lovable product experience for our users and customers, aligning to
our business objectives and product vision.
As Product Manager you will understand the user experience, the
needs of our customers, write business requirements for software
development based on user stories, and facilitate a collaborative
environment among cross-functional teams. You will work closely
with other product and business strategists, client success
managers, business development agents, and front-end and back-end
developers to develop innovative and engaging solutions. Your most
fundamental job is to understand and empathize with the end user
and advocate for them at every turn.
As our ideal candidate, you are passionate about creating
delightful and impactful user experiences. You are passionate about
simplifying complex situations. Your work is well-organized. You
are a clear communicator and enjoy working in a friendly,
collaborative environment. You lead by example and thrive in
supporting the success of others.
You Will Execute Across These Activities
Represent the voice of the customer in in design and development of
Document product reports such as user stories, requirements,
functional annotations, design of systems, etc.
Direct design plans to advance company's digital product base,
implement said plans upon approval, assign project activities to
personnel and monitor milestone and completion progress.
Drive operational success from ideation through roll-out and
delivery of Schoox digital products
Provide product recommendations that consider the full range of
users' cross-channel touchpoints, motivations, and pain points.
Facilitate stakeholder workshops and feedback sessions that drive
Research and understand the target audiences' needs, tasks, and
goals and lead the creation of relevant artifacts, such as
personas, user stories, and journey maps.
Provide post-launch reporting to gauge the impact of features and
Communicate the product vision both internally and with key
external partners by providing insights on the product roadmap and
key differentiators of new developments.
Remain knowledgeable about latest trends in the learning and talent
development technology space.
Build deep, collaborative partnerships with other Schoox
cross-functional product & business strategists by understanding a
current and prospective clients' and stakeholder needs.
Ensure we are creating a compelling, consistent, and connected
journey for the user in the Schoox product environment.
Drive business outcomes through both qualitative and quantitative
analysis. Champion the overall development and launch of new
experiences that delight our users.
Work closely with our users, research, and customer success to
understand and address user needs.
Ensure appropriate prioritization and allocation of resources for
various projects and deliverables, both within and across business
unit teams, related to the product strategy roadmap.
Promote thinking about product strategy throughout the organization
and help the Product organization deliver products efficiently,
timely, and with the highest quality to represent the Schoox
The Experience You Need
3+ years of experience in product, program, or project management
(or another related field).
3+ years facilitating cross-functional groups or managing
Demonstrated experience in SaaS/PaaS or a digital product base.
Experience and demonstrated understanding of the software
development life cycle (SDLC).
Experience authoring business requirements and specifications as
clear guidance for designers and developers.
Experience defining effective product success measures.
Experience implementing rollouts of products or services to a large
Demonstrated ability to communicate and partner across an
Demonstrated ability to prioritize and maintain operational
processes that scale.
Proficiency with project-/program-related management tools (e.g.,
Confluence, Jira, Asana, Trello, Zoho Projects, Wrike, etc.).
Demonstrated ability to communicate effectively with key business
decision-makers and various stakeholders in an empathetic, clear,
and concise manner.
What Other Qualities Will Help You Succeed
Thrive at being highly organized, collaborative, and
Have a results-driven mentality with a bias for action
Strong problem-solving skills
Ability to develop strategic partnerships with clients and
Ability to communicate the broad program plan, while maintaining an
attention to operational detail.
A high-level understanding of current relevant technologies and
ability to quickly comprehend the fundamentals of new technologies
and how those might influence requirements, design approach, and
Flexible and adaptable in approach to fit project budget and
Familiarity with the Schoox platform product line or other digital
learning software preferred.
Knowledgeable in lean management, Six Sigma, Kanban, or other
operational or process management techniques.
Schoox full-time employees receive complete and competitive
benefits. We offer a collaborative work environment, competitive
compensation, generous work/life opportunities and an outstanding
benefits package that includes paid time off plus holidays.
Encouraging a healthy work/life balance and providing our
colleagues great benefits are just part of what makes Schoox a
great place to work.
Competitive market salary.
Eligible for additional annual bonuses based on individual and
401(k): 3% allowance towards 401K, regardless of employee
Professional development and advancement opportunities as we
A generous PTO policy and flexible work-from-home policy.
Employees of Schoox work independently from home offices. Each
employee should have the capacity within their home to set up a
work environment or office. Schoox provides a computer, phone
stipend and office supplies for all employees.
Equal Opportunities and Accommodations Commitment
Schoox is an Equal Opportunity Employer and Prohibits
Discrimination and Harassment of Any Kind: Schoox is committed to
the principle of equal employment opportunity for all employees and
to providing employees with a work environment free of
discrimination and harassment. All employment decisions at Schoox
are based on business needs, job requirements and individual
qualifications, without regard to race, color, religion or belief,
sex, sexual orientation, gender identity, national origin, veteran
or disability status, family or parental status, or any other
status protected by the laws or regulations in the locations where
we operate. Schoox will not tolerate discrimination or harassment
based on any of these characteristics. Schoox encourages applicants
of all ages. Schoox is committed to achieving a diverse workforce
through application of its equal opportunity and nondiscrimination
policy in all aspects of employment including recruitment, hiring,
promotions, transfers, discipline, terminations, wage and salary
administration, benefits, and training. Schoox is committed to
providing reasonable accommodations to qualified individuals with
disabilities in the employment application process.
Diversity, Equity, and Inclusion Commitment
At Schoox, diversity, equity, and inclusion are at the core of who
we are. Our commitment to these values is unwavering - across all
of our work and partnerships. We celebrate multiple approaches and
points of view. We believe diversity inspires innovation. So, we're
building a culture where difference is valued. We know that having
varied perspectives helps generate better ideas to solve the
complex problems of a changing and increasingly diverse world.
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Keywords: Schoox, Inc., Orlando , Product Manager (Remote), Executive , Orlando, Florida
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