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Product Manager (Remote)

Company: Schoox, Inc.
Location: Orlando
Posted on: November 22, 2021

Job Description:

Description

Schoox is a uniquely agile learning and talent development platform. We help businesses of all sizes shift from traditional, compliance-based training to an approach that unlocks and accelerates employee potential as well as business growth.

Our platform moves beyond the basics of learning management so companies can identify the difficult-to-measure impact of their learning and development programs on their overall business performance.

Requirements

We are looking for a Product Manager who is passionate about building products that customers love. Product managers are responsible for crowdsourcing, developing, and curating ideas that will deliver value to customers. They own the organization's idea management process and determine which ideas should be promoted into features to push the product strategy forward.

You will work closely with the product development, UI/UX design and customer-facing teams to make sure that the products Schoox creates are of the highest quality standard and create the most lovable product experience for our users and customers, aligning to our business objectives and product vision.

As Product Manager you will understand the user experience, the needs of our customers, write business requirements for software development based on user stories, and facilitate a collaborative environment among cross-functional teams. You will work closely with other product and business strategists, client success managers, business development agents, and front-end and back-end developers to develop innovative and engaging solutions. Your most fundamental job is to understand and empathize with the end user and advocate for them at every turn.

As our ideal candidate, you are passionate about creating delightful and impactful user experiences. You are passionate about simplifying complex situations. Your work is well-organized. You are a clear communicator and enjoy working in a friendly, collaborative environment. You lead by example and thrive in supporting the success of others.

You Will Execute Across These Activities
Represent the voice of the customer in in design and development of products.
Document product reports such as user stories, requirements, functional annotations, design of systems, etc.
Direct design plans to advance company's digital product base, implement said plans upon approval, assign project activities to personnel and monitor milestone and completion progress.
Drive operational success from ideation through roll-out and delivery of Schoox digital products
Provide product recommendations that consider the full range of users' cross-channel touchpoints, motivations, and pain points.
Facilitate stakeholder workshops and feedback sessions that drive thoughtful decisions.
Research and understand the target audiences' needs, tasks, and goals and lead the creation of relevant artifacts, such as personas, user stories, and journey maps.
Provide post-launch reporting to gauge the impact of features and products
Communicate the product vision both internally and with key external partners by providing insights on the product roadmap and key differentiators of new developments.
Remain knowledgeable about latest trends in the learning and talent development technology space.
Build deep, collaborative partnerships with other Schoox cross-functional product & business strategists by understanding a current and prospective clients' and stakeholder needs.
Ensure we are creating a compelling, consistent, and connected journey for the user in the Schoox product environment.
Drive business outcomes through both qualitative and quantitative analysis. Champion the overall development and launch of new experiences that delight our users.
Work closely with our users, research, and customer success to understand and address user needs.
Ensure appropriate prioritization and allocation of resources for various projects and deliverables, both within and across business unit teams, related to the product strategy roadmap.
Promote thinking about product strategy throughout the organization and help the Product organization deliver products efficiently, timely, and with the highest quality to represent the Schoox product brand.

The Experience You Need

Qualifications
3+ years of experience in product, program, or project management (or another related field).
3+ years facilitating cross-functional groups or managing corporate-wide implementations.
Demonstrated experience in SaaS/PaaS or a digital product base.
Experience and demonstrated understanding of the software development life cycle (SDLC).
Experience authoring business requirements and specifications as clear guidance for designers and developers.
Experience defining effective product success measures.
Experience implementing rollouts of products or services to a large consumer base.
Demonstrated ability to communicate and partner across an organization.
Demonstrated ability to prioritize and maintain operational processes that scale.
Proficiency with project-/program-related management tools (e.g., Confluence, Jira, Asana, Trello, Zoho Projects, Wrike, etc.).
Demonstrated ability to communicate effectively with key business decision-makers and various stakeholders in an empathetic, clear, and concise manner.

What Other Qualities Will Help You Succeed
Thrive at being highly organized, collaborative, and detail-oriented
Have a results-driven mentality with a bias for action
Strong problem-solving skills
Ability to develop strategic partnerships with clients and vendors.
Ability to communicate the broad program plan, while maintaining an attention to operational detail.
A high-level understanding of current relevant technologies and ability to quickly comprehend the fundamentals of new technologies and how those might influence requirements, design approach, and product innovation.
Flexible and adaptable in approach to fit project budget and timelines.
Familiarity with the Schoox platform product line or other digital learning software preferred.
Knowledgeable in lean management, Six Sigma, Kanban, or other operational or process management techniques.

Benefits

Schoox full-time employees receive complete and competitive benefits. We offer a collaborative work environment, competitive compensation, generous work/life opportunities and an outstanding benefits package that includes paid time off plus holidays. Encouraging a healthy work/life balance and providing our colleagues great benefits are just part of what makes Schoox a great place to work.
Competitive market salary.
Eligible for additional annual bonuses based on individual and business achievements.
401(k): 3% allowance towards 401K, regardless of employee contribution.
Professional development and advancement opportunities as we rapidly scale.
A generous PTO policy and flexible work-from-home policy.

Job Environment

Employees of Schoox work independently from home offices. Each employee should have the capacity within their home to set up a work environment or office. Schoox provides a computer, phone stipend and office supplies for all employees.

Equal Opportunities and Accommodations Commitment

Schoox is an Equal Opportunity Employer and Prohibits Discrimination and Harassment of Any Kind: Schoox is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at Schoox are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, sex, sexual orientation, gender identity, national origin, veteran or disability status, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. Schoox will not tolerate discrimination or harassment based on any of these characteristics. Schoox encourages applicants of all ages. Schoox is committed to achieving a diverse workforce through application of its equal opportunity and nondiscrimination policy in all aspects of employment including recruitment, hiring, promotions, transfers, discipline, terminations, wage and salary administration, benefits, and training. Schoox is committed to providing reasonable accommodations to qualified individuals with disabilities in the employment application process.

Diversity, Equity, and Inclusion Commitment

At Schoox, diversity, equity, and inclusion are at the core of who we are. Our commitment to these values is unwavering - across all of our work and partnerships. We celebrate multiple approaches and points of view. We believe diversity inspires innovation. So, we're building a culture where difference is valued. We know that having varied perspectives helps generate better ideas to solve the complex problems of a changing and increasingly diverse world.

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Keywords: Schoox, Inc., Orlando , Product Manager (Remote), Executive , Orlando, Florida

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