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Asst. Food and Beverage Manager

Company: Marriott Orlando Downtown
Location: Orlando
Posted on: November 22, 2021

Job Description:

This position is based in Orlando, Florida.

The Marriott Orlando Downtown Hotel in Orlando, FL is searching for a Asst. Food and Beverage Manager to join our team. Located in the Creative Village in downtown Orlando, the hotel has 297 guest rooms with views of the downtown Orlando Skyline. This great full-service Marriott Hotel has 15 meeting rooms with 15,992 sq. ft of space, an onsite Starbucks, Shade Bar and Grill, Fitness Center, and Outdoor Pool.

Job Summary

Our Assistant Food and Beverage Manager assists in making sure that operations in the Restaurant, Bar, Banquet Operations, Starbucks, Fresh Bites and M Club are all running smoothly and our guests are enjoying their experience. The Assistant Food and Beverage Manager's quest is to create a motivational work environment for our talented associates so they create memorable experiences for our guests.

Duties & Functions

-Manages the operations of the Restaurant, Bars, Banquet Events, Starbucks, Fresh Bites, and M Club to ensure excellent service from point of entry to departure.
-Implement company programs as required to ensure compliance with standards, safety regulations and federal and state regulations to ensure optimal level of service, quality and hospitality are provided to the guests.
-Use your innovative spirit to create, recommend and implement promotions, displays, buffet presentations and ideas to capture more in house guests and a larger share of the local market.
-Be a hands-on manager and a resource to your associates, by understanding associates positions well enough to perform duties in associates' absence.
-Proactively meet guests during meals or upon departure to obtain feedback on quality of food and beverage, service levels and overall experience.
-Respond to all guests' requests, problems, and concerns presented in person or through comment cards, letters and/or phone calls, in an attentive, courteous and efficient manner. Follow up to ensure guest satisfaction.
-Create an environment that's engaging, where motivated people want to join, learn, do their best, and advance.
-Display a positive, hands on leadership style to attract, retain and motivate the associates; hire, schedule, train, develop, empower, coach and counsel, conduct performance and salary reviews, resolve problems, provide open communications and recommend discipline and termination, as appropriate.
-Establishes and maintains open, collaborative relationships with associates and ensures associates do the same within the team.
-Ensures recognition is taking place across areas of responsibility.
-Ensure successful processes and training are instituted for every aspect of the guest's dining experience: greeting from hostess, speed of order taking and food and beverage delivery, fulfillment of special requests, collection of payment & invitation to return.
-Uses budgets, operating statements and payroll progress reports as needed to assist in the management of the F&B Operations.
-Understands the impact of F&B Operations on the overall property financial goals and objectives.
-Follow procedures for processing payroll correctly to ensure correct payment of associate paychecks.
-Ensures compliance with all food & beverage policies, standards and procedures by training, supervising, follow-up and hands on management.
-Ensures compliance with food handling and sanitation standards.
-Ensures staff understands and complies with local, state and Federal liquor laws.

Desired Qualifications

--- Two years restaurant / banquet operational leadership experience in a branded hotel.

--- Previous restaurant / banquet leadership experience desired. Culinary experience is a plus.

--- College degree preferred

Marriott Orlando Downtown is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.

Keywords: Marriott Orlando Downtown, Orlando , Asst. Food and Beverage Manager, Executive , Orlando, Florida

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