Assistant Community Manager
Company: American Landmark
Location: Casselberry
Posted on: January 15, 2021
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Job Description:
American Landmark Apartments is currently seeking a talented
Assistant Community Manager for Onyx Winter Park, our residential
community located in Casselberry, FL!As Assistant Community
Manager, you will help manage the apartment community to achieve
maximum pre-determined marketing results, implement company
policies in leasing, accounting, maintenance, resident relations
and management reports. You will be responsible for ensuring the
efficient operation of the property under the direction of the
Community Manager (able to assume responsibility for the property
in the Community Manager's absence).The Assistant Community Manager
may be required to assist in special projects or activities
designated by company. This may include due diligence, community
acquisition/disposition, serving on or participating in company
sponsored or sanctioned committees, organizations, functions,
etc.RESPONSIBILITIES:* Assisting the Community Manager in
interviewing, screening and hiring of any potential employee for
all departments.* Assisting the Community Manager in subsequent
orientation, training and scheduling of all office personnel.*
Responsible for the inventory and ordering of all necessary
administrative supplies and equipment for the management
department.* Assisting the Community Manager in any disciplinary or
promotional recommendations with regard to all office personnel.*
Responsible for ensuring a professional appearance and manner for
oneself and all personnel at all times.* Responsible for the
knowledge and administration of the following.* Thorough knowledge
of leasing techniques and sales methods as designated by American
Landmark.* Must have full knowledge of property rental
information.* Ability to secure a high percentage of the properties
overall closed leases.* Thorough knowledge of management company
policies and procedures and property community policies.*
Responsible for the efficient and timely reporting, maintenance and
submission of all administrative forms, files and reports.*
Responsible for posting rent to the tracking system.* Responsible
for ensuring contact with business and locator services and
ensuring availability of promotional materials.* Responsible for
ensuring efficient and courteous response to all resident
requests.* Assisting the Community Manager in designing and
implementing a resident retention program, i.e., a newsletter,
resident referral program or social activities.* Responsible for
reporting any unusual or extraordinary circumstances regarding the
residents or the property.* Responsible for ensuring that all
personnel in all departments operate within OSHA (Occupational
Safety & Health Act) standards and company safety policies at all
times.* Responsible for seeking educational opportunities and
self-improvement for personal growth and development.* Other
projects and responsibilities as assigned by
Management.QUALIFICATIONS:* The willingness to deliver excellent
customer service as an important part of the community team
providing a high quality living environment.* A team player with a
positive attitude is a must.* Awareness of community curb appeal,
maintaining work area and office area in a clean and orderly
manner.* Wear and maintain assigned uniforms and abide by uniform
policy.* Maintain professional appearance and attitude at all
times.* College degree helpful but not required.* Minimum 2 years
working in the apartment industry and in an equivalent role.* Must
have working knowledge of Microsoft Office, the Internet, and
YeildStar management software.* Ability to calculate figures and
amounts such as discounts, interest, commissions, proportions, and
percentages.* Ability to write simple correspondence.* Ability to
effectively present information in one-on-one and small group
situations to customers, residents/clients, and other employees of
the organization.* Ability to apply common sense and understanding
to carry out detailed but uninvolved written or oral instructions.*
Ability to deal with problems involving a few concrete variables in
standardized situations. Motivational skills and creativity is
essential in this position.* Must be self-starter.* Bi-lingual
helpful.COMPENSATION:* Competitive compensation package with
comprehensive benefits package and bonus system* Three weeks'
vacation per year* Education/Tuition Reimbursement* Medical
Insurance Life Insurance Dental and Vision Plan* Short and
Long-Term Disability* 401K Retirement Plan w/ matchBackground &
drug screening are a requirement.We are an equal opportunity
employer.
Keywords: American Landmark, Orlando , Assistant Community Manager, Executive , Casselberry, Florida
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