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Account Manager II - AST Sales (Apopka, FL)

Company: Lumen
Location: Apopka
Posted on: November 23, 2020

Job Description:

About LumenLumen is guided by our belief that humanity is at its best when technology advances the way we live and work. With 450,000 route fiber miles serving customers in more than 60 countries, we deliver the fastest, most secure global platform for applications and data to help businesses, government and communities deliver amazing experiences. Learn more about Lumen's network, edge cloud, security and communication and collaboration solutions and our purpose to further human progress through technology at news.lumen.com, LinkedIn: /lumentechnologies, Twitter: @lumentechco, Facebook: /lumentechnologies, Instagram: @lumentechnologies and YouTube: /lumentechnologies.The Role The Account Manager II - Advanced Solutions (AST) will be responsible for handling--inbound and placing outbound--small business calls for care, sales, & retention for Lumen's--Advanced Solutions--product portfolio; where they will be accountable for prospecting, protecting base revenue, creating new sales to existing clients, and acquiring new sales.--Benefits:Competitive Pay and Sales Incentives!No late nights! No--Weekends!Fantastic Medical, Dental and Vision, offered after 30 days of employment for you and your family!401K Plan with company match!Discounts on Lumen Products and Services!Paid Vacations, Holidays, Tuition Reimbursement Program, and many more!The Main Responsibilities Connect with new and existing small business clients via inbound/outbound calls to resolve issues/problems and attempt to transition those calls into sales opportunities.Responsible for updating relevant customer information-including but not limited to customer activity; funnel; opportunity updates; maintenance of monthly goals; customer proposals; customer contractsMeet/Exceed monthly sales targets while providing quality customer service.Fulfills complex and solution diverse sales opportunities with national solution with potential MRR> $500.-- Includes multi-site national solutions with layered solutions.Ability to engage with pricing and order management and handle manage service agreements.Engages with service delivery team on complex solutions requiring project managersEnters local orders in systems as well as demonstrate won salesWhat We Look For in a Candidate Basic Qualifications:High School diploma, GED or equivalent educationExcellent communication skills and problem-solving skillsComputer literate: proficient and comfortable with multi-tasking within several complex computer applications/systemsActive listening skills with a keen ability to identify sales opportunities3 or more years of sales and care experiencePreferred--Qualifications:2-3 years of call center experienceWhat to Expect Next Based on your job application information you may be given the opportunity to complete a video interview immediately after applying. This will include a set of questions for you to record a response to in addition to Game Challenges. Completion of this video interview is a requirement in order to be considered for our open position. Now not a good time? No worries, we will also send you an email with a link to complete the video interview. We strongly recommend that you complete this within 5 days of your application date.Requisition #: 236473EEO StatementWe are committed to providing equal employment opportunities to all persons regardless of race, color, ancestry, citizenship, national origin, religion, veteran status, disability, genetic characteristic or information, age, gender, sexual orientation, gender identity, marital status, family status, pregnancy, or other legally protected status (collectively, "protected statuses"). --We do not tolerate unlawful discrimination in any employment decisions, including recruiting, hiring, compensation, promotion, benefits, discipline, termination, job assignments or training.DisclaimerThe above job definition information has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. --Job duties and responsibilities are subject to change based on changing business needs and conditions.

Keywords: Lumen, Orlando , Account Manager II - AST Sales (Apopka, FL), Executive , Apopka, Florida

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