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Solutions Engineer

Company: NAVIS
Location: Orlando
Posted on: July 13, 2018

Job Description:

Solutions Engineer

NAVIS is excited to be hiring an experienced Solutions Engineer (Sales Engineer) to our growing Sales Team based in Orlando, Florida!

The Solutions Engineer (often referred to as a Sales Engineer in the market) is the primary technical & product capability resource for the field sales force and is responsible for actively driving and managing the technology evaluation stage of the sales process. In addition, the Solutions Engineer will work with Product Management to identify requirements and technical issues prior to contract signing in order minimize exceptions to NAVIS products and processes. The Solutions Engineer will follow any associated projects from contract execution through to completion. The Solutions Engineer will also work with the Sales team as the key technical advisor and product advocate for NAVIS products.

The Solutions Engineer must be able to articulate technology, product capabilities and product positioning to both business and technical users. The Solutions Engineer will bring internal teams together to develop and commit to project plans and will act as a resource to the technical team throughout the implementation phase in order to assure customer satisfaction through all stages of the sales and implementation process. The individual in this role must be able to establish and maintain strong external and internal relationships throughout the sales and implementation phases.


  • Draft and present business case for client-requested product enhancements including identification of business impact to Product Management
  • Deliver detailed client requirements to Product Management
  • Partner with Product Development upon contract execution to ensure projects are completed according to requirements
  • Respond to functional and technical questions for the Sales team as well as for clients including responding to certain elements of RFIs/RFPs
  • Develop and deliver product demonstrations to clients and represent NAVIS products at field events such as conferences, seminars, etc.
  • Own technical sales FAQs and make sure that answers to technology questions (e.g. availability, disaster recovery, PCI) are consistent and derived from current and accurate data from Product Management
  • Consult early in the sales process with Product Management on one-off opportunities to ensure customer expectations are well met
  • Travel throughout sales territory, as needed - once or twice a quarter, on average


    This position is based in our Orlando, Florida offices.---


    • An inclusive, fun, values-driven company culture ' we've won awards for it
    • Awesome products that make our clients' lives easier by driving ROI
    • Excellent benefits package with a Medical Expense Reimbursement Program that helps keep our medical deductibles LOW for our Team Members
    • 401(k) with generous matching component
    • Generous time off plus a VTO day to use working at your favorite charity
    • Competitive pay + annual bonus program
    • FREE TURKEYS (or pies) for every Team Member for Thanksgiving
    • Your work makes a difference here, and we make a huge impact to our clients' profits
    • Transparency ' regular All-Team meetings, so you can stay in-the-know with what's going on in all areas our business


      NAVIS (https://www.thenavisway.com/) is the No. 1 reservation sales and marketing platform for the hospitality industry. Because we believe technology should make you money, not cost you money, we developed our game-changing Revenue Performance Platform--- to transform teams into revenue makers, enabling them to drive, capture and convert more direct bookings. We deliver actionable guest insights so departments can seamlessly sell and market together. The result is always a dramatic increase in direct sales and profit. We guarantee it.

      Founded in 1987, NAVIS is a privately held company with headquarters in Bend, Oregon, and growing offices in Orlando, Florida and Reno, Nevada.

      NAVIS has been named a Top Workplace for SEVEN years running!

      We have been recognized as a "Top Workplace" by The Oregonian for several years, a "Top 10 Workplace" by the Orlando Sentinel in 2017, and a "Best Place to Work" by the Northern Nevada Human Resources Association in 2017.

      At NAVIS, our Core Values are:

      • Golden Rule: I treat others as I want to be treated
      • Integrity: I am a person of my word and highly trusted
      • Innovation: I create solutions for difficult business problems
      • Performance: I am part of an ambitious team and my results matter
      • Attitude: I am a positive influence, I love my team and the work we do


        • At least three (3) years of relevant experience in Sales as a Solutions Engineer, Sales Engineer, or other related position
        • Self-motivated with a proven track record in software sales and strong knowledge of technology
        • Comfortable in the dynamic atmosphere of a technical organization with a rapidly expanding customer base
        • Possess strong presentation skills and is able to communicate professionally in written responses to emails, RFPs, and when submitting reports
        • Organized and analytical, able to eliminate sales obstacles through creative and adaptive approaches
        • Willing and able to travel, as needed
        • Experience and familiarity of NAVIS products and our line of business in Hospitality is a plus

          NAVIS is an Equal Opportunity Employer (EOE).

          Keywords: NAVIS, Orlando, Solutions Engineer, Engineering, Orlando, Florida

          Click here to apply!

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