PC Analyst/Technician
Company: Trustco Bank
Location: Longwood
Posted on: May 28, 2023
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Job Description:
EEO Statement: We are an equal employment opportunity employer.
All qualified applicants will receive consideration for employment
without regard to race, color, religion, sex, national origin,
disability status, protected veteran status or any other
characteristic protected by law. Job Title: PC TechnicianReports
to: Planning and Systems ManagerFLSA Status: Non-ExemptSalary
Grade: NE10Supervisory Responsibility: NoSUMMARY:The PC Technician
is accountable for ensuring continuity of computer system services
for computer users by providing technical expertise, assistance,
and project coordinator when necessary to install computer
software, modify/repair hardware, and resolve technical
problems.ESSENTIAL DUTIES AND RESPONSIBILITIES include the
following. Other duties may be assigned by the supervisor and/or
Trustco Bank's Board of Directors.Monitors branch connection
status.Debugs branches/departments computer problems via ticket
system.Debugs branches/departments phone problems via ticket
system.Debugs branches/departments email problems via ticket
system.Debugs branches/departments printer problems via ticket
system.Assists branches/departments with software issues.Setups and
installs routers.Tracks system user requests and access.Processes
password reset requests.Assembles employee workstations.Tracks and
reports potential cybersecurity threats.REQUIRED
EDUCATION/EXPERIENCE:An associate's degree in Information Sciences
and Technology or equivalent level of education and
experience.Effective verbal and written communication skills.Well
organized with the ability to manage multiple tasks and work to
time sensitive deadlines.Ability to work well independently and in
groups.Working knowledge with Microsoft Office Programs; Excel and
Word. PREFERRED EDUCATION/EXPERIENCE:A Bachelor's degree in
Computer Science or Engineering Technology POSITION TYPE/EXPECTED
HOURS: This is a full-time position. Office hours Monday - Friday
8:30am - 5:00pm. Evening and weekend work may be required as job
duties demand. TRAVEL: Travel using personal vehicle, occasional
overnight travel. Valid driver's license required. LANGUAGE
SKILLS:Must be able to speak, read, write, and understand the
primary language(s) used in the workplace; bilingual skills a plus.
Ability to read, analyze, and interpret general business
information, including but not limited to company policies and
procedures. Ability to effectively present information and respond
to questions from groups of managers and customers.PHYSICAL
DEMANDS: The physical demands described here are representative of
those that must be met by an employee to successfully perform the
essential functions of this job. Reasonable accommodations may be
made to enable individuals with disabilities to perform the
essential functions.This position is very active and requires
standing, walking, bending, kneeling, stooping, crouching,
crawling, and climbing. The employee must frequently lift or move
items over 25 pounds.WORK ENVIRONMENT: The work environment
characteristics described here are representative of those an
employee encounters while performing the essential functions of
this job. Reasonable accommodations may be made to enable
individuals with disabilities to perform the essential
functions.For the most part, ambient room temperatures, lighting
and traditional equipment as found in a typical office / retail
environment.OTHER DUTIES:Please note this job description is not
designed to cover or contain a comprehensive listing of all
activities, duties or responsibilities that are required of the
employee for this job. Duties, responsibilities and activities may
change at any time with or without notice.AFFIRMATIVE ACTION
PLAN/EQUAL EMPLOYMENT OPPORTUNITY STATEMENT:Trustco Bank is an
equal opportunity/affirmative action employer. It is the policy of
Trustco Bank to take affirmative action in affording equal
employment opportunities to all qualified persons without regard to
race, color, religion, sex, national origin, age, marital status,
genetic information, disability or protected veteran status.This
includes, but is not limited to, the following: Hiring, placement,
upgrading, transfer, demotion or promotionRecruitment, advertising
or solicitation for employmentTreatment during employmentRates of
pay or other forms of compensationSelection for training, including
apprenticeshipLayoff or terminationIt is the policy of Trustco Bank
to cooperate to the fullest extent with the applicable regulations
of the Civil Rights Act and any legislation on Equal Employment
Opportunity. PDN-991b2d9f-eba8-4090-8eb0-aa6cc9b79a83
Keywords: Trustco Bank, Orlando , PC Analyst/Technician, Engineering , Longwood, Florida
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