Engineering Manager

Company: Presidio, Inc.
Location: Orlando
Posted on: May 16, 2022

Job Description:

DescriptionAs the Engineering Manager you will be responsible for leading and supervising our team of engineers, managing consultant and subcontractors as they deliver projects for large Enterprise accounts. The position has responsibility for the operational and project management related tasks for the delivery team within Presidio Florida Engineering team. It includes driving the overall direction and evaluation of this delivery group and establishing the guidelines and procedures necessary to provide consistent project success. The position is responsible for team staffing, budgeting, procedures and continual process improvements to maximize delivery performance. Delivery performance is measured against key performance metrics and customer satisfaction.
COME BUILD YOUR FUTURE WITH PRESIDIO!
We know technology is the key to success in a connected world. The innovative solutions we provide our clients can unlock possibilities that transform their business. While technology permits that connection, technology without imagination and ingenuity cannot be effective. At Presidio, we know that it's our people that make the connections happen.
WHY YOU SHOULD JOIN US? You will set your career on track for outstanding achievement with a company that knows no limits. Presidio is a leading IT solutions provider focused on Digital Infrastructure, Business Analytics, Cloud, Security & Emerging solutions.
THE ROLE: Engineering Manager
Presidio is seeking an Engineering Manager to join our team in Orlando, Florida.
Purpose/Scope: As the Engineering Manager you will be responsible for leading and supervising our team of engineers, managing consultant and subcontractors as they deliver projects for large Enterprise accounts. The position has responsibility for the operational and project management related tasks for the delivery team within Presidio Florida Engineering team. It includes driving the overall direction and evaluation of this delivery group and establishing the guidelines and procedures necessary to provide consistent project success. The position is responsible for team staffing, budgeting, procedures and continual process improvements to maximize delivery performance. Delivery performance is measured against key performance metrics and customer satisfaction.
Major Responsibilities:

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• Drives business development by engaging directly with vendor/business partners and sales team to find, qualify, develop, and close opportunities in various technologies
  
• Works with senior leadership to manage and monitor Profit and Loss (P&L) for the assigned region
  
• Removes barriers to closing business by engaging internal and external technology managers, operations personnel, sales teams, and engineering teams.
  
• Handling and escalating highly impacting operational issues to senior management and/or 3rd party vendor escalation
  
• Manages scheduling and utilization of the team
  
• Works with Management Consultants with engineering utilization, project challenges and team development
  
• Participate/helps with sales/presales activities
  
• Manages all Service Level Agreements (SLA) attached to any projects
  
• Validates that project managers are assigning qualified resources for all engineering projects
  
• Performs reviews of Key Account projects and tactical engagement initiatives
  
• Works with recruiting specialists to maintain a pipeline of qualified engineering candidates
  
• Works to maintain a pipeline of qualified subcontractors
  
• Participates in strategic planning sessions with team leads and senior management to include internal and external Quarterly Business Reviews (QBR)
  
• Promotes continued team development for engineering
  
• Supports the improvement of engineering team skill sets through mentoring, coaching, and leading by example
  
• Reviews and completes annual individual development plans and performance assessments for direct reports and provides feedback for indirect reports.
  
  Technology/Area of Specialization:
  
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  • In-depth understanding of Professional Services Delivery Methodologies
    
  • In-depth experience with Presidio's eco-system partners
    
  • Thorough competitive knowledge including solutions, technology and product offerings
    
  • Extensive knowledge of delivery of professional engineering services
    
    Basic Knowledge, Skills, and Abilities:
    
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    • Possesses proven leadership qualities and management capabilities within a complex operations environment
      
    • Excellent verbal and written communication skills, including experience with developing process documentation and customer improvement plans. Also possesses the ability to communicate technical information using non-technical language
      
    • Strong client-facing skills and customer management up to C levels to drive customer satisfaction and handle issues when they arise
      
    • Strong people management skills including the ability to provide direction, hire, coach, mentor and drive disciplinary steps when necessary
      
    • Excellent problem-solving and project management skills
      
    • Ability to remain calm and courteous in periods of stress
      
    • Ability to work on several problems and manage multiple projects simultaneously
      
    • Ability to work with broad range of experience levels
      
    • Maintaining complex operational processes
      
    • Maintaining adequate scheduling and staffing to meet utilization goals
      
    • Ensuring that new products and services are supported by the team and that newly defined processes and procedures are trained and understood by the team.
      
    • Handling and escalating highly impacting operational issues to senior management and/or 3rd party vendor escalation
      
      Required Skills:
      
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      • 5 + years in management and/or lead delivery role
        
      • Excellent skills with traditional technologies utilized within large environment
        
      • Working knowledge of route/switch, security, wireless, data center, and collaboration technologies
        
      • Experience in continual improvement process and operations
        
      • Strong adherence to SLA's and commitment to customer satisfaction
        
      • Good organizational, supervisory and communication skills
        
      • Good cost management, and good project management skills
        
      • Experience working with vendor management
        
        *****
        ABOUT PRESIDIO
        Presidio is committed to Diversity, Equity, and Inclusion at the highest levels and has strengthened its drive to build and drive systemic DE&I change process across all levels of the organization. Cultivating a culture of inclusion where the expression of all our differences are valued, celebrated, and add to our collective achievements.
        Presidio is a leading global IT solutions provider assisting clients in harnessing technology innovation and simplifying IT complexity to digitally transform their businesses and drive return on IT investment. Our Digital Infrastructure, Business Analytics, Cloud, Security & Emerging solutions enable our almost 7,000 middle market, enterprise, and government clients to take advantage of new digital revenue streams, omnichannel customer experience models, and the rich data insights generated by those interactions.
        We serve as an extension of our clients' IT teams, providing deep expertise and letting them focus on their core business. Within Presidio's 40+ US offices and offices in Ireland, London, Singapore, and India, we support 2,800+ professionals, including 1,600 technical engineers. Presidio is a trusted advisor to our clients on a national level while also bringing our global scale and expertise to bear.
        For more information visit:
        *****
        Presidio is an Equal Opportunity / Affirmative Action Employer / VEVRAA Federal Contractor. All qualified candidates will receive consideration for this position regardless of race, color, creed, religion, national origin, age, sex, citizenship, ethnicity, veteran status, marital status, disability, sexual orientation, gender identification or any other characteristic protected by applicable federal, state and local statutes, regulations and ordinances.
        To read more about discrimination protections under Federal Law, please visit: (Get Acrobat Reader)
        If you have any difficulty using our online system and need an accommodation in the job application process due to a disability, please send an email to for assistance.
        Presidio is a VEVRAA Federal Contractor requesting priority referrals of protected veterans for its openings. State Employment Services, please provide priority referrals to .
        RECRUITMENT AGENCIES PLEASE NOTE:
        Agencies/3rd Parties may not solicit to any employee of Presidio. Any candidate information received from any Agency/3rd Party will be considered a gift and property of Presidio, unless the Agency/3rd Party is an Authorized Vendor of Presidio with an up-to-date Presidio Contract in hand signed by Presidio Talent Acquisition. No payment will be made to any Agency/3rd Party who is not an Authorized Vendor, nor has specific approval in writing from Presidio Talent Acquisition to engage in recruitment efforts for Presidio.
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        #CB
        #LI-Hybrid
        
        Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
        
        The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)

Keywords: Presidio, Inc., Orlando , Engineering Manager, Engineering , Orlando, Florida