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API Technical Writer - Remote

Company: Medable, Inc
Location: Orlando
Posted on: January 16, 2022

Job Description:

Company Description

Medable's mission is to get effective therapies to patients faster. We provide an end-to-end, cloud-based platform with a flexible suite of tools that allows patients, healthcare providers, clinical research organizations and pharmaceutical sponsors to work together as a team in clinical trials. Our solutions enable more efficient clinical research, more effective healthcare delivery, and more accurate precision and predictive medicine. Our target audiences are patients, providers, principal investigators, and innovators who work in healthcare and life sciences.

Our vision is to accelerate the path to human discovery and medical cures. We are passionate about driving innovation and empowering consumers. We are proactive, collaborative, self-motivated learners, committed, bold and tenacious. We are dedicated to making this world a healthier place.

Job Description

As an API Technical Writer at Medable, you will work in a fast-paced environment on an Agile team of backend writers creating internal- and external-facing developer documentation. You will enjoy working hard while having fun as part of a team of writers who support and encourage each other all day, every day.

You will use and document state-of-the-art tools and systems to help us change how the world conducts clinical trials. You should have familiarity with using and following a style guide and have strong written and verbal communication skills.

The best candidate for this position (that's you!) will:
Align with Product and Engineering leaders to match content with upcoming releases
Plan, track, and deliver documentation projects
Outline, draft, ask questions, test, fail quickly, and learn & improve, and iterate
Independently follow style guidelines and writing standards to develop and deliver how-to, SDK, and API reference docs for developers
Understand minimalist writing and have a tight writing style
Self-edit and maintain high standards for your content, while welcoming input, corrections, and suggestions from both your peers and the editing team
Create diagrams and other engaging content to help best explain concepts and workflows
Use HTTP clients like Postman to research and test API queries
Craft and maintain sample/example code in Java, Javascript, Objective C, JSON, NodeJS, and others
Develop relationships across the organization, including Engineering, Product, CS, QE/QA, and Training, among others

5+ years creating excellent content for a developer audience, including API and SDK reference topics, developer guides, tutorials, and other content (work and school years can be combined to help you meet that 5-year threshold, if applicable)
Bachelor's or Master's degree in English, Technical Writing, Computer Science, or Information Systems, or related field
Ability to create basic code examples in one or more current programming/scripting languages such as Java, JavaScript, and Objective C, working alongside engineering teams
Ability to thrive in a fast-paced, ever-changing startup-style environment, working both on a team and independently
Experience with:
REST and Java APIs, Git, Agile environments, Confluence, and developer workflow tools such as Jira
Authoring using one or all: XML/DITA, Markdown, minimalism, CCMS, or Salesforce Knowledge
DBs and related technologies such as Postgres, MySQL, or MongoDB
Proven ability to handle multiple priorities in a fast-paced, constantly evolving environment
Proven track record of delivering high-quality documentation on deadline

Experience with or knowledge of one or more of the following:
REST and Java APIs
Java, JavaScript, and Objective C
Github and GitBook
Confluence and Jira
XML/DITA, Markdown, minimalism, CCMS, or Salesforce Knowledge
DBs and related technologies such as Postgres, MySQL, or MongoDB

Bonus points:
Previous experience working in the DCT, clinical trial, or health care industries
Experience working on teams in the "squad" model

Additional Information

All your information will be kept confidential according to EEO guidelines.

Medable, Inc provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Keywords: Medable, Inc, Orlando , API Technical Writer - Remote, Engineering , Orlando, Florida

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