Medical Receptionist

Company: Injury Centers of Brevard
Location: Titusville
Posted on: February 27, 2026

Job Description:

Job Description The Front Desk is responsible for ensuring smooth, accurate, and professional daily operations at the clinic. This dynamic role supports patient flow and team coordination by following established processes and maintaining high standards of quality and compliance. The position serves as a key point of communication between patients, providers, and management. Success in this role is measured by accuracy, reliability, teamwork, and the ability to manage multiple priorities in a fast-paced clinical environment. CORE RESPONSIBILITIES Greet and assist patients professionally and efficiently Manage phone calls, scheduling, and patient communication Verify insurance and collect payments accurately Maintain and update patient records in EHR and spreadsheets Send and retrieve medical and legal documentation Ensure patients follow assigned care plans and clinic protocols Coordinate daily operations with providers and leadership Maintain compliance with clinic policies and procedures Support and assist team members during high-volume periods Identify and report operational issues to management Support office management tasks such as supply ordering, maintaining cleanliness, and ensuring a welcoming environment Provide customer support by addressing inquiries promptly and professionally, ensuring high levels of customer satisfaction QUALIFICATIONS Preferred: 2 years of front desk, administrative, or customer service experience Preferred: 2 years of management or team leadership experience Strong organizational and multitasking skills Professional communication and phone etiquette Ability to follow policies, procedures, and compliance standards Bilingual preferred, not required

Keywords: Injury Centers of Brevard, Orlando , Medical Receptionist, Administration, Clerical , Titusville, Florida