Temporary Receptionist - CDTRC

Company: Coast Dental and Orthodontics
Location: Apopka
Posted on: May 28, 2023

Job Description:

Job Purpose Function as support for the dental office at the front desk. - This position is a combination of patient interaction and basic paperwork administration under the direction of the Office Manager. The temporary receptionist is not a full-time permanent employee and will not be eligible for paid time off, holiday pay, or bonuses. Duties and Responsibilities ---Exercise excellent customer service while interacting with patients both over the phone and in person. ---Fill in where company has staffing shortages. ---Check in all patients and complete patient registration under the direction of the Office Manager. ---Schedule patient appointments within operational standards. ---Confirm patient appointments two (2) business days prior to the patients' appointments. ---Complete insurance verifications two (2) business days prior to all (general and specialty) patients' visits to determine coverage and benefit limits and link insurance in Eaglesoft, as directed by office manager and/or ortho supervisor. Ensure pre-authorizations are received prior to appointments, if required. ---Complete check out process with each patient by reviewing charts to ensure that all information is written properly, and procedures are documented and match the signed routing slip that the general dentist or specialist has submitted. ---File patient charts on a daily basis. ---Keep front desk area clean and neat. ---All other duties and responsibilities as assigned. Knowledge, Skills, and Abilities ---Basic clerical and administrative skills. ---Excellent customer service skills with professional and courteous phone etiquette. ---Basic knowledge of insurance and dental terminology helpful. ---Working knowledge of Internet Explorer and Microsoft Word required; knowledge of Microsoft Excel preferred. ---Experience with dental software such as Eaglesoft preferred. ---Strong organizational skills with the ability to multi-task.--- Qualifications (Experience, Education, Licensure, Certification) ---Previous insurance and/or dental office experience preferred. ---Previous experience with orthodontics or other specialty practices preferred. Working Conditions Temporary Receptionists work in areas that are highly visible and designed and furnished to make a good impression. Most workstations are clean, well-lit, and relatively quiet. Work is sedentary in nature.

Keywords: Coast Dental and Orthodontics, Orlando , Temporary Receptionist - CDTRC, Administration, Clerical , Apopka, Florida