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Front Desk Receptionist

Company: Lotus Acupuncture
Location: Winter Park
Posted on: November 22, 2021

Job Description:

About usLotus AcupunctureInterview process starts November 18th, 2021Hire Date December 3rd, 2021We are a thriving wellness center and would like hire a new team member as receptionist position. This offer can be part or full time for current or graduate students waiting to get acupuncture licensed or for a college student. You set your hours and can change hours with advance notice before the next trimester. Your duties are as follows but not limited to:

  • Effective pre-registration, registration and scheduling of multiple patient appointments.
  • Manages the multiple additions and cancellations of patient appointments.
  • Missed appointments are to be follow and re-schedule accordingly based on the patient needs.
  • Inbound and outbound calls.
  • Efficiently and accurately gathers and inputs patients/guarantor demographic and financial information in appropriate EMR system.
  • Consistently and constantly reviews the schedules daily and communicates all changes to appropriate staff.
  • Collects patient financial responsibilities at the time of service.
  • Solidly responsible for the payments collected through the employees working shift.
  • Responsible for entry of patient charges.
  • Acts as a liaison between the provider and patient to explain insurance benefits, co-pays, deductibles, and self-pay portions. Script will be provided. You will not need to know insurance.
  • Accurately communicates all procedures pertinent information including arrival time, location and duration to the patient.
  • Generate correspondence/written communication.
  • Performs check in and check out of patients.
  • Acts as a liaison to the clinical staff.
  • Acts as a liaison to the clinical and business staff to ensure effective and efficient patient management.
  • Post stories on social media at least once/ day.
  • Opening and closing the office.
  • Obligated to one weekend day/ month.Please email us your resume or CV.Do not call the office about this position, for all questions please email the office.Must be Fully Vaccinated with the Covid-19 vaccineHourly (Pay Rate $: $14.00/ Hour) Once done with trainingJob Type: Part-timePay: From $12.00 per hourBenefits:
    • Flexible scheduleSchedule:
      • 8 hour shift
      • Day shift
      • Evening shift
      • Monday to FridayCOVID-19 considerations:All patients and employees are required to wear masks and take daily temperature checksEducation:
        • High school or equivalent (Preferred)Experience:
          • Customer Service: 1 year (Preferred)
          • Computer Skills: 1 year (Preferred)Work Location: One location

Keywords: Lotus Acupuncture, Orlando , Front Desk Receptionist, Administration, Clerical , Winter Park, Florida

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