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Mental Health Administrative Assistant

Company: Counseling Resource Services, Inc
Location: Winter Garden
Posted on: November 22, 2021

Job Description:

About usCounseling Resource Services is a small business in HEALTH_CARE_MEDICAL in Winter Garden, FL 34787. We are collaborative and autonomous.Our work environment includes:

  • International workforce
  • Work-from-home daysWe are looking for a Mental Health Administrative Assistant. The position involves answering phones, scheduling appointments, tracking referrals, data entry and data management. The ideal employee is experienced in high volume phone calls and electronic communications, is detailed oriented, can follow up on incomplete tasks and has an engaging personality. A background in sales would be beneficial.Responsibilities & Duties-- Complete 40-50 daily calls to referral agencies, clients, and clinical staff to coordinate referrals-- Complete authorizations and insurance eligibility screening-- Create and enter new patient referrals in an Electronic Medical Record-- Keep track of the patient's referrals and ensure that clients are scheduled-- Scheduling assistance-- Record and report on referrals, census, and keep up to date with schedules-- Maintain contact with referral agencies to ensure feedback is provided in a timely manner-- Communicate respectfully and effective will with patients-- Basic administrative tasks-- Update referrals status as PENDING or COMPLETED as neededQualifications & Skills
    • Excellent Communication Skills (Written and Oral).
    • Self-motivated and independent worker
    • Team player
    • Effective communicator
    • Able to Multitask.
    • Detailed Oriented.
    • High School or greater
    • Excellent customer service skills.
    • Good organizational and time management skills.
    • Willingness to adapt to new tasks and problem-solving skills
    • Have at least 1 year of Electronic Medical Record (EMR) Experience Job Type: Full-timePay: $12.00 - $15.00 per hourBenefits:
      • 401(k)
      • Dental insurance
      • Health insurance
      • Paid time off
      • Vision insuranceSchedule:
        • Monday to FridayCOVID-19 considerations:This position is in office and not exposed to the public. All contact with clients is through the telephone.Education:
          • High school or equivalent (Preferred)Experience:
            • Customer service: 1 year (Preferred)Work Location: One location

Keywords: Counseling Resource Services, Inc, Orlando , Mental Health Administrative Assistant, Administration, Clerical , Winter Garden, Florida

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