Collections Agent

Company: Vaco Staffing
Location: Orlando
Posted on: January 27, 2023

Job Description:

Collections Professionals: let Vaco advocate for you and you'll have an advantage over your competition! Our recruiters have direct relationships with hiring managers, so they can connect your work experience to the open job. We have immediate openings for Collector in the Orlando area. Instead of being another faceless resume, let Vaco promote your strengths to the hiring manager while preparing you for their specific interview.Our recruiters will provide you with great insight about trends in the market-keeping you up to date on compensation expectations, company culture and growth opportunities. If you're an experienced Collections Specialist and you want to partner with the best, apply today!Job Description:We have a client in the Kissimmee area seeking an experienced Collector to provide financial, administrative, and clerical services.Responsibilities include:Manage and collect on an assigned A/R portfolio across multiple business units.Research and reconcile customer accounts.Complete routine collection calls to determine payment status of accounts, ensuring timely payment of receivables and resolution of customer issues preventing payment.Develop and maintain strong working relationships with partners and customers in order to deliver the best total customer experience.Understand customer infrastructure, processes, and identify appropriate contacts in order to successfully address customer issues impacting payment performance.Identify at-risk customers to Manager.Identify & document customer disputes.Identify root causes of delinquency.Qualifications:2+ years of business to consumer (B2C) collection experience preferredTimeshare industry experience highly preferredKnowledge of billing and collection proceduresSolutions oriented with strong initiativeTeam player with the ability to share knowledgeAbility to work with deadlines, prioritization and organization of workloadIntermediate Excel skillsHighly customer service oriented

Keywords: Vaco Staffing, Orlando , Collections Agent, Accounting, Auditing , Orlando, Florida