Collections Agent
Company: Westgate Resorts
Location: Orlando
Posted on: February 25, 2021
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Job Description:
Everyone says their collections skills are different, but can
they back it up? Our collections team members have a combination of
compassion, empathy, and determination. You help our owners
jumpstart their vacations. At Westgate Resorts, where passion meets
persuasion, we put the heart back into collections. As a
Collections Team Member, you will: Treat customers with respect and
respond with empathy Possess strong customer focus with the ability
to have detailed conversations Bring owner accounts to a current
status so they can begin travelling Be 100% phone-based Work in a
metrics-driven environment To perform this job successfully, you
must have excellent communication skills and be able to read, write
and speak English fluently. Additionally, the person must possess
and adhere to the following core values: Integrity Passion Work
Ethic Experience Minimum 1 year Collections experience Minimum 2
year Call Center experience Start Date : March 18, 2021 Started
Guide Training 8:00am - 4:30 pm Orientation Schedule Friday 8:00am
- 4:30 pm Training Schedule Monday-Friday 8am - 4:30pm (Weeks 1-5)
Must be able to work the below schedule after training:
Monday-Thursday 12:00 pm - 9:00 pm Friday 9:00 am - 6:00 pm
Saturday and Sunday 9:00 am - 5:00 pm Years Experience: 1 - 3 years
Salary: $15 - $16 Hourly Bonus/Commission: Yes
Keywords: Westgate Resorts, Orlando , Collections Agent, Accounting, Auditing , Orlando, Florida
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